Dog Croaking Frog

All items are delivered free of charge to mainland UK with our Super Saver Delivery. Next day delivery is £1.95 per order and Saturday AM delivery is £13.95 per order. Delivery options are available in the online checkout.

We will price match any product price which includes shipping and VAT; subject to the item being brand new, unopened, verifiable, and available for immediate dispatch. We reserve the right to refuse any price match requests that we are unable to comply with.

We want you to be delighted with your purchase from us but we understand that sometimes things aren’t as expected. We fully comply with the Distance Selling Regulations, which give consumers buying by mail-order the right to examine and test items at home as they would in a shop. So, if you're not happy with anything you've bought, simply let us know in writing within 7 working days and, after having received a returns number, send the item back to us with returns number on covering letter. (Excluding bespoke / made-to-order items). Goods should be in their original packaging, with all accessories and literature and in a similar condition to as they were received. We'll give you a complete refund including any standard cost of delivering the items to you. It is your responsibility to arrange and pay for the return of goods that have been correctly supplied and do not have manufacturing defects. We recommend that they are sent via an insured and signed-for service. If you do think you might want to return any goods, please don't use them outside or test them in a way that you wouldn't be able to in a shop. If the original packaging is sealed in see-through plastic that allows you to examine the contents as you would in a shop, please don't open the packaging. Otherwise, don't hesitate to open the packaging to inspect the goods, but please don't dispose of the packaging until you're sure you want to keep it. Please make sure that goods arrive back with us undamaged within 14 days of you originally receiving them. If you return the goods by Royal Mail we recommend you use a service that provides you with proof that the goods have been delivered back to us.